The Villages at CSUSB - Office of Housing and Residential Life
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FREQUENTLY ASKED QUESTIONS

Why should I live on campus?
Living on campus provides a special and unique opportunity. For many individuals, it becomes one of the only times in life when you will live with others who are different from yourselves, especially when it comes to issues like study habits, music, sleep, religion and politics.

What kind of housing is available?
There are currently two types of housing available: 1. Suite-style residence halls and 2. Apartment-style units.

What is required to live in university housing?
To be eligible to live in university housing, all residents must be enrolled at CSUSB. Eligibility checks are done each quarter.

How much does it cost to live on campus?
Our rates vary depending on the room type. Refer to the current License Fee Schedule.

Will Financial Aid pay my bill?
Financial Aid can help with your cost of housing (depending on the amount of your financial aid award). Please visit or contact the Financial Aid office at (909) 537-5227 for more information.

How long would my contract/lease be?
The License Agreement is a 9 month contract for the academic year (Fall, Winter, and Spring Quarters). 12-month contracts are also available for students interested in summer housing. Ask about our 12 month incentives!

Does CSUSB offer housing options related to life-style?
There are currently three Living Learning Communities: Global Scholars, First Year Experience, and Civic Engagement. In addition, there are two life style choices; All Women and Non-traditional
(25 years and older). LLC’s require a separate application process. Simply indicate on your housing application if you wish to be assigned to a specific live-style assignment.

What is a Living Learning Community?
Living Learning Communities (LLC) are special residential programs designed to provide students with incredible residential experiences! They are collaborative efforts between the Office of Housing and Residential Life and various offices and academic departments throughout the campus. LLCs provide residents with opportunities to: connect with students who have a shared interest, establish personal connections with faculty and staff , participate in special service learning, leadership, and social programs, have once in a life time experience!

How are roommates selected, and what if my friend and I want to live together?
Both of you would need to complete the Roommate Assignment form (provided in your application packet) and request each other by name, also indicating the same living area. Roommate requests must be mutual. Those that don’t have a preferred roommate will be assigned to another student that shares the same interests.

What if I would like to switch my room?
Room changes are permitted. Room changes are done the 3rd week into each quarter upon request and based on available spaces.

How will I know that CSUSB has received my License Agreement and payment?
You will receive a confirmation packet by mail to confirm that your file is complete and you are eligible for an assignment.

When will I receive my room assignment?
You will receive your room assignment at move in. The Privacy of Information Act does not allow us to give you your roommate’s name. While we attempt to match roommates by similar characteristics, it is the responsibility of roommates to achieve an acceptable living relationship through communication and negotiation.

Is a meal plan required?
Serrano Village residents are required to purchase a meal plan. Meal plans are optional for Arrowhead and University Village. Contact Foundation Dining Services for information at (909) 537-7159. This price is not included in the housing rates.

When are housing payments due?
Payments are due on the 5th of each month and are considered late by the 15th. A $10.00 late fee will then be due.

Is drinking or smoking permitted in the Apartments or Residence Halls?
Alcoholic beverages are prohibited per CSUSB campus policies. Smoking is prohibited within 25 feet of buildings per state guidelines.

Are there study areas available?
Yes. We offer various study areas in all three of our locations. For your convenience, a computer lab is located in our University Village Community Center.

What is an R.A.?
The Resident Assistant (RA) plans programs and activities for enjoyment and learning. They are a referral source for residents and are available to answer any questions you may have.

How does on-campus parking work?
You must purchase a university parking permit to park in designated residential parking. In addition, a residential sticker should be attached to the permit.

Is there security?
The R.A. on duty is on call for safety and security purposes. Many of our buildings have security card access. In addition, University Police has a satellite station assigned to our campus housing. Police services are available 24 hours, 7 days a week in case of emergency by phone at 909 537-3496.

What recreational amenities are available for on-campus housing students?
We offer large screen TVs, ping-pong, foosball and pool tables, swimming pools, computer labs, various barbecue areas, and a fitness room free of charge for our residents in our Village Square and University Village Community Center locations.

Are tours offered?
Yes. We offer tours Monday through Friday from 9:00 a.m.-4:00 p.m., except on CSUSB holidays. To arrange hall tours, please call the Office of Housing and Residential Life (909) 537-4155. To arrange a campus tour please call Admissions and Student Recruitment (909) 537-5188

Disability Resources

California State University, San Bernardino Office of Housing and Residential Life

6000 University Pkwy. San Bernardino, CA 92407
Main:(909) 537-4155              Fax:(909) 473-7812
housing@csusb.edu